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Products, brands, and services offered
J.Crew is a retail outlet that offers highest quality children’s, women’s and men’s apparels. The company was established in 1983 and today boasts of retail and outlet stores in the US, Canada and internationally. The company partners with the finest global craftsmen and fabric mills as well as with iconic brands. These brands include Red Wing, Timex, Jack Purcell and Thomas Mason among others. Below are some of the products sold by this company.
The company also offers a number of services to its customers including:
What are this site's return policies?
The priority of this company has always been and will always be quality. The company therefore accepts any defective item for exchange or refund. All in-store exchanges/returns for purchases paid for by check or cash require the original receipt and a government-issued photo ID. The company accepts returns of defective, undamaged, unworn and unwashed merchandise purchased from its retail stores within 30 days of the original purchase.
The company also accepts returns of goods purchased via the internet or telephone. Refund/exchange requests for such purchases should be made with 60 days of original purchase.
Once the company accepts the returned goods, the refund is issued through the original payment method minus the cost of return shipping.
What are shipping policies and costs? Which countries do they ship to?
This company ships internationally to over 100 destinations. The shipping charges depend on the destination, order amount and shipping method used. Below is a summary of the shipping charges and shipping methods used to various destinations.
Does this site offer any warranties or guarantees?
The company does not give warranties since it mainly deals with clothing apparel. However, this company guarantees that its merchandise is free of manufacturing defects. As a result, it accepts any defective items for exchange or refund within a stipulated period of time. Retail store and factory purchases should be returned/exchanged within 30 days of original purchase. Goods purchased via telephone or online should be returned/exchanged within 60 days of original purchase. Refunds are made via the original payment method used less the shipping costs.
Does this site have physical stores? Where are they located?
This company has physical stores in different parts of the world. The stores are located in the following places.
Customer service info, telephone numbers and address
The contact information of this company is:
Other International Destinations
Help and introductory videos
The company has a number of introductory videos for some of the products it offers. Below are links to some of the videos.
Do they offer any discounts or coupons?
What are the payment methods used?
The company accepts the following payment methods:
USA and Canada Orders